Services/Documents and renewals

Documents and renewals.

From your first CPF to a residence renewal, we review the documents, prepare the application and follow the next steps with you.

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Keep your documents in order

CPF and personal details

We help with CPF registration and updates, review identification documents and follow requests for additional information. If you already have a CPF, we check what needs updating. CPF registration does not replace immigration permission.

Registration, residence cards and renewals

We review your visa or residence decision, current documents and expiry dates. Renewing a residence authorization, replacing a CRNM card and requesting a duplicate are different procedures. We identify which one applies before preparing your file.

How we help, step by step

  1. 01 / REVIEW

    Review your case

    We check your documents and immigration history, identify the procedure and review deadlines. Missing records or inconsistencies become a clear list of actions to take.

  2. 02 / DOCUMENTS

    Prepare your documents

    We organize the checklist, review forms and supporting records, and coordinate any certificates, apostilles or sworn translations needed. You know which originals to keep ready for an appointment.

  3. 03 / APPLICATION

    Prepare and file the application

    We prepare the application, assist with filing through the applicable channel and organize appointments. We explain when your presence, signature or biometrics are required and share the receipt once issued.

  4. 04 / FOLLOW-UP

    Follow the next steps

    During the agreed support period, we track the application, help answer requests for additional documents and follow issuance or collection instructions. At the end, we review the result and the next relevant dates with you.

Questions before you begin

When should I start a renewal?
Contact us before your current document expires, allowing time to review the applicable filing window and gather records. The deadline depends on your residence category. Hiring assistance does not automatically extend your permission to stay.
Can you handle everything without me?
We prepare and coordinate the work, but some steps require your participation. We explain appointments, signatures and any representation documents needed before filing.
What if my document has expired or was lost?
We first check the document and your current status. A lost card and an expired residence authorization need different responses. We explain the available procedure, any outstanding obligations and the legal support your case requires.

What goes into your quote

Our assistance is paid. Your proposal identifies the applications covered, document review, filing support and follow-up period. Professional fees are separate from official charges, certificates and translations. We agree additional work before starting it. Issuance dates and decisions depend on the responsible authority.

Let’s talk about your plans.

During your consultation, we review your plans and explain the recommended support. You receive a written proposal with the services, professionals involved, fees and follow-up period before you decide.

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