A plan for your case
The procedure, documents needed and next steps explained in writing.
Refugee protection support in Brasil.
Asking for protection can involve difficult memories and unfamiliar procedures. We help you organize your documents, prepare your refugee application and follow each stage in Brasil, including what comes after the decision.
What we do for you
You have a team to organize the documents, prepare the application and keep track of what comes next. We explain what needs your attention, record the steps taken and stay in touch throughout the agreed support period.
An organized application file
Reviewed documents, completed forms and records of submissions.
Continuity after filing
Updates, preparation for official appointments and guidance after the decision.
Your application, step by step
- 01 / REVIEW
Review your case
We listen to your account, review the documents available and examine the possible grounds for refugee protection. We explain how the procedure applies to your situation and what needs to be clarified before preparing the application.
- 02 / DOCUMENTS
Prepare your documents
We prepare a document checklist, review dates and information, organize supporting evidence and assist with completing Sisconare. We help present your own account clearly, identifying missing information and any translation needs. You review the information before submission.
- 03 / APPLICATION
Prepare and file the application
We coordinate submission through Sisconare and preparation for the Federal Police appointment, check the receipts and follow the formalization of the request. You attend the appointment in person for the acts that require your presence. The Federal Police issues the Refuge Protocol.
- 04 / FOLLOW-UP
Follow the next steps
We follow notifications, help prepare responses to requests for information and explain what to expect at an interview, if called. We also track protocol renewals. After the decision, we review the outcome with you and guide the next documents and registration steps, or the options for challenging a refusal.
Understand the procedure
Refugee protection is for people who cannot safely return to their country because of a well-founded fear of persecution based on race, religion, nationality, membership of a particular social group or political opinion. Brazilian law also covers people forced to leave because of serious and widespread human rights violations. Conare examines whether the legal requirements are met.
Questions about our support
What am I paying for?
You pay for the professional work of reviewing the case, preparing the documents, coordinating filing and following the application. The public refugee application itself has no government fee. Our fees cover the assistance described in your proposal.
Will I need to attend appointments myself?
Yes, whenever the authority requires your presence, such as for identification or an interview. We prepare you for those appointments, check what you need to bring and explain what follows. Any in-person accompaniment is set out in the proposal, according to the location.
How long will the application take?
We set out a schedule for our work and follow the official stages as they progress. Processing times and the final decision depend on the authorities. Our role is to keep the application organized, respond to requests and keep you informed; we do not promise a date or a positive decision.
Does the support end when the request is filed?
No. Follow-up is part of the service: notifications, requests for information, preparation for the next stages and guidance after the decision. The proposal specifies the duration and the actions covered, including how renewals, appeals or further proceedings will be handled.
Your service proposal
Our support is a paid professional service. Before you engage us, you receive a proposal covering case and document review, application preparation and filing, follow-up and assistance after the decision. It identifies the professionals involved, the duration of support and how we handle additional requests.
BFY fees, legal fees and third-party expenses are itemized in the proposal. Translations, certificates and travel are identified separately, so you know what the price covers.
Your first message only needs to tell us which support you are looking for and how to reach you. We arrange the appropriate channel for your personal account and documents as part of the assessment.
Talk to our teamOfficial sources
Sources checked on 22 September 2026. Consult the official pages for updates and seek individual guidance for your situation.